We are the health delivery system
The UMP Plus – UW Medicine Accountable Care Network is the next generation of healthcare, a direct and immediate link to the health system.
Coordinated healthcare offers more—for less
Premium care at a better value: This is our commitment to your wellness and good health. We understand that the best health solutions are founded on greater efficiency, coordination, and convenience. Not only does this mean less hassle to get care; it also costs less every paycheck and when you see a doctor. We are dedicated to the promise of better health outcomes for the greater health of the people we serve.
Most comprehensive healthcare network in the Puget Sound region
We offer the most comprehensive range of services available within a single network, from preventive and primary care to advanced specialty care. The UW Medicine Accountable Care Network offers access to some of the most specialized hospitals and care centers in the nation, including Seattle Children’s Hospital, Mary Bridge Children’s Hospital and Fred Hutch Cancer Care.
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1,200+
primary care providers
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11,000+
specialists
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1,600+
clinics
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20
hospitals
60+
urgent care clinics
19
emergency departments
What makes UW Medicine ACN unique?
Virtual Care
Embright members can access virtual care through the same local healthcare systems that they already know and trust. Our virtual care is tightly integrated with the rest of your care so that it's easier to get started and you can get any follow-up care as well.
A single phone number for all your appointments and information
All services are available through a single, centralized contact center. The UW Medicine Contact Center at 888.402.4237 can help you:
- Make an appointment or receive assistance with a referral
- Connect with the 24/7 nurse care line or other services as needed
- Find out if a physician or healthcare professional is in the network
- Find clinic locations
Hours of operation:
- Monday - Friday | 5:00am - 8:00pm Pacific time
- Saturday - Sunday | 6:00am - 2:00pm Pacific time
IMPORTANT NOTE ON NETWORK BILLING
Please call UMP Customer Service at 888.849.3681 (TRS: 711) for all questions about medical benefits (what is covered by the plans), medical claims, and medical services requiring preauthorization. Only Regence can provide accurate benefit information to UMP members.
Who is eligible?
To be eligible to select the UMP Plus – UW Medicine Accountable Care Network, you must be PEBB benefits-eligible and live in Benton, Franklin, King, Pierce, Skagit, Snohomish, Spokane, or Thurston counties. You are also eligible if you meet these two criteria and are currently a non-Medicare PEBB retiree, insured through a COBRA plan or are paying for insurance out-of-pocket.